Great advice. Sometimes I feel like I might be overthinking it if I script out my response exactly, but on the other hand I don't want to show up unprepared or leave out key points. It sounds like a good approach might be to have the messaging plan in the form of key bullet points.
Hi Jake! Yes, that's the idea! Use whatever method helps you focus on the essential messages you need to deliver to solve the problem. Bullet points are great, especially if you really know what you want to say and only need to remind yourself. I know it feels staged when you decide in advance, but if you're talking about something tricky, you'll be glad you did.
Great advice. Sometimes I feel like I might be overthinking it if I script out my response exactly, but on the other hand I don't want to show up unprepared or leave out key points. It sounds like a good approach might be to have the messaging plan in the form of key bullet points.
Hi Jake! Yes, that's the idea! Use whatever method helps you focus on the essential messages you need to deliver to solve the problem. Bullet points are great, especially if you really know what you want to say and only need to remind yourself. I know it feels staged when you decide in advance, but if you're talking about something tricky, you'll be glad you did.